SHIPPING INFO

Shipping: 

All items will ship USPS First Class or Priority Mail (based on weight) within 7-10 business days, unless otherwise stated in the listing.  Please note the customer is responsible for ensuring the correct shipping information.  Please double check all fields are correct before final checkout.  

​

Contact us at management@misskittyswaxhouse.com as soon as possible if you have any questions or concerns regarding your order.  

​

If you are ordering a Pre-Ordered item, please review the item description and note production time and expected shipping date.  

​

Shipping Disclaimer:

Miss Kitty's is not responsible for lost, damaged, or stolen packages.  In these rare instances/ situations please contact your local post office regarding your concerns.  

​

Pre-Order Items:

Pre-order items are made available for new items and those with a quick sale out rate.  

Shipping times for these items will be noted in the listing. Please note that when purchasing a pre-ordered item the entire order will be held for shipment until the all items (pre-orders and non-preorder items) are available.  If other pieces are needed at a earlier date, it is suggested to purchase in a separate transaction.   

​

Returns:

There are no refunds, returns or cancellations

I gladly accept exchanges but you must:

Contact me within: 3 days of delivery And Ship items back within: 7 days of delivery

But please contact me if you have any problems with your order to discuss an exchange.

​

Condition:

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

​

Please email us with any questions, concerns, or just to say hello!  We also love customer photos and shares! Our email address is management@misskittyswaxhouse.com All emails are returned within 24-48hrs. Monday-Friday.